Galeria Club

Galeria Club

Подарки в приложении

Security

You can buy everything you need with just one trip to a large shopping center. It is much quicker and safer than visiting stores at multiple locations. How to get the most out of your shopping trip: 1. Make a shopping list. 2. Optimize your route with an interactive map available in the Galeria mobile application, at the website or at the navigation desks (remember to sanitize your hands afterwards). 3. Or use a map published in Galeria Shopping Guide. Magazines are available at the information desk (Level 1, North Atrium) or at the magazine stand located in the shopping center.
Large shopping centers are safer than small local shops. Spacious walkways making it easy to keep social distance, a powerful air-cleaning system, skilled personnel, dedicated cleaning crews – everything is for you and with your safety in mind. Compliance with requirements: 1. All our employees are permitted to work only after they pass the temperature check. All of them work in gloves and face masks that must be changed every 3 hours. 2. We put additional cleaning measures in place. Thorough disinfection of the entire shopping center: before its opening and during business hours. Special attention is given to public spaces: restrooms, baby care rooms, etc. 3. In the food court and restrooms, we use bactericidal lamps and recirculators to purify and disinfect the air. 4. Every hour, the cleaning personnel disinfect door handles, escalator handrails, elevator buttons and other high-touch surfaces. 5. All ventilation systems are switched from the re-circulation mode to the fresh air mode. In other words, the indoor air is continuously replaced with natural, outside air. 6. To make social distancing rules more user-friendly we made the following arrangements: • Floor marking. Please pay attention to the markings and follow them when walking around the shopping center. • Information materials are available in high visitor traffic areas to brief you on the new rules of conduct.
1. Be informed that the security guards will ask you to wear a mask and gloves. Please show your understanding and obey the request. Take it easy if you do not have any PPE item: You can buy it from vending machines at the entrances or get it by using the Galeria app. 2. Remember to disinfect your hands. Hand sanitizer dispensers are located at each entrance to the Shopping Center, at the entrances to large stores, at ATMs and inside the food court. Skin sanitizers are available in all restrooms of the center.

General rules of conduct in emergencies

The shopping center has 27 emergency stairs. The smokeproof stairs are located on each floor along the perimeter, almost every 60 meters; the reference points are doors featuring a "running man" symbol and easily identifiable emergency exit signs. Large tenants have their own emergency exits. Escalators and elevators in public areas are shut down for the purpose of safety; people can exit the building by smokeproof emergency stairs. All exits are shown on evacuation plans located at the emergency exits. Note that emergency exit doors unlock automatically when the fire safety system is activated. The doors can be unlocked manually, when pressing the button located at the doors. During the evacuation, visitors and employees must follow the instructions of the security guards.

Everyone must promptly leave the shopping center without taking their personal vehicles from the parking lot or clothing from the cloakroom. Wait till the evacuation is over to take them. Visitors exiting the building should gather at the flagpoles installed by the employees of the shopping center.

You are protected by the following fire safety systems:
  • automated water sprinkler fire suppression system;
  • automatic fire alarm system full-time monitored by the security service; 
  • it includes smoke, line-type detectors, manual pull stations, and heat detectors;• emergency flashing light and voice/alarm communication system.

Instruction

01.

Do NOT touch it and do NOT move it

02.

Do NOT use mobile phones near the found object

03.

Remember or write down the time when you found the object

04.

Notify a Galeria employee about the found object

05.

Follow the further instructions of the employee or voice instructions from the loudspeakers

01.

Stay calm. Do not leave children unattended.

02.

Exit the building, following the evacuation plan.

03.

In the event of smoke contamination, cover your nose and mouth with cloth. Wet the cloth with water when possible.

04.

Bend down. Products of combustion have higher concentration at higher levels.

05.

Follow the instructions of the authorized officer or instructions in the voice message.

Actions when noticing that something is going wrong

We value your feedback. Please, do not hesitate to inform us about the incident through social media @galeriaspb or at +7 (812) 643-31-72.